Hotel Ambassador Zermatt Exterior photoHotel Ambassador Zermatt Exterior photoHotel Ambassador Zermatt Exterior photo

HOTEL AMBASSADOR ZERMATT, Zermatt

Book on our site
Up to 10% cheaper
than Booking.com
Check rooms and rates
From$471 /night
Check-in
19Apr
Check-out
20Apr
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Spiss-Strasse 10, Zermatt, true
-
Close to the Matterhorn Museum
Great
8.4
9.2
/10
4.3
4.1
/5

Rooms with Matterhorn Views

Hotel Ambassador Zermatt provides standard double rooms (23-26m²) suitable for couples. Double rooms with Matterhorn views (23-26m²) feature a balcony. Family rooms cover 60m². Suites are 50m² and include a separate living area. All guestrooms include premium bedding, pillow menus, free WiFi, and laptop-friendly workspaces. Ironing facilities, heating, a mini-bar, a sitting area, a terrace, a dining table, and garden furniture are standard. Bathrooms offer free toiletries and a dryer. Rooms also include an in-room computer, an AM/FM alarm clock, a flat-screen TV, and parquet floors. Some suites feature a balcony, cable TV, a living room with a seating area, connecting double bedrooms with twin beds, and bathrobes.

Restaurant Carbon Zermatt

Hotel Ambassador Zermatt features Restaurant Carbon Zermatt. It offers French cuisine with Spanish Mediterranean influences cooked over an open fire, especially on the Grill Egg. A breakfast buffet is available daily from 7:00 am to 10:30 am. It features products from the region and various components prepared in-house. From 2:00 pm to 11:00 pm, the Ambassador Bar offers Swiss wines, draught beer, and over 20 types of whisky. A tapas menu is available from 2:00 pm.

Pool and Wellness Oasis

Hotel Ambassador Zermatt includes a heated indoor pool open daily from 8:00 am to 8:00 pm, a whirlpool, and a sauna open daily from 4:00 pm to 8:00 pm. Guests can access 360 kilometers of blue, red, black, and yellow pistes for skiing and snowboarding. There are 400 kilometers of marked hiking and mountain trails around Zermatt, Täsch, and Randa. Other activities include mountain biking and dirt scooter rides.

Location and Transportation

Hotel Ambassador Zermatt is a 5-minute walk from Zermatt and 85 km from Sion. Landmarks near the hotel include the Mountaineer's Cemetery (0.5 km), the Parish Church of St. Mauritius (0.5 km), Murmeli Brunnen (0.3 km), and the Matterhorn Museum (0.5 km). The Matterhorn is 2 km away. The Obere Matten playground no. 1 is 0.5 km away, as is Photopoint Kirchbrucke bridge and Walk of Climb. Stellisee is 0.5 km away, and Denner Partner is 1 km from the hotel. Zermatt is car-free; the closest town accessible by car is Täsch, 5 km away. Transportation options include the Matterhorn Gotthard Bahn from Brig and Visp, Air Zermatt (heliport), and the airport Sion.

Hotel Services Offered

Hotel Ambassador Zermatt offers baggage service, concierge service, and SBB baggage service. Mountain railway tickets can be purchased at the hotel. Ski services include a ski room and ski rental. Air purification devices with CO2 sensors are installed. The hotel provides free high-speed WiFi in all areas. An on-site ski shop, Glacier Sport, is open during the winter season (mid-December to mid-April) from 8:00 am to noon and from 3:30 pm to 7:00 pm.

“I find this hotel strikes a balance, placing guests within a short walk of both the train station and Gornergrat railway, ensuring that travel is straightforward. With its heated pool, sauna, and focus on hospitality, it seems geared toward relaxation after a day outdoors. It is a convenient base for exploring Zermatt.”
Hotel logo
James DavidEditor-in-Chief at Skiresort

Select your room type

Hotel Ambassador Zermatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Standard Twin Room
    2 persons
    25 sq. feet
    2 Single beds
    Balcony
    Heating
  • Twin Room Matterhorn View
    2 persons
    25 sq. feet
    2 Single beds
    Balcony
    Heating
  • Suite
    2 persons
    60 sq. feet
    2 Single beds
    Balcony
    Heating
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
April 2026 - April 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
April 2026
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
May 2026
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
June 2026
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
July 2026
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
August 2026
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
September 2026
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 2026
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
Choose dates to see prices
Check-in/ Check-out

Facilities

Hotel Ambassador Zermatt offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Sauna
  • Jacuzzi

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • In-room computer
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show more

Dining Onsite

At Hotel Ambassador Zermatt, the onsite dining takes guests on a delightful culinary adventure with a blend of traditional Swiss and international flavors. Whether savoring local delicacies or enjoying cozy family-friendly settings, each dining experience is crafted to enchant the palette and warm the heart.
Hotel Ambassador Zermatt Restaurant photo
Hotel Ambassador Zermatt Restaurant photo

Restaurant #1

Local and International
Ambiance
Family-friendly with a mix of traditional and modern decor, creating a welcoming environment for all guests.
Key Offerings
Indulge in a rotating daily evening menu featuring local favorites like fondue and Valaisan plates, alongside other traditional Swiss dishes that celebrate the region's culinary heritage.
Reservation
Reservations recommended.
Dinner only, 18:30 - 22:00 daily.

Hotel Ambassador Zermatt Location

Spiss-Strasse 10, Zermatt, true
Map view
Nearby
true
true
true
true
Restaurants
Marie's Deli Zermatt
600 ft
Untere Mattenstrasse 12
Gusto Matto
400 ft
Bahnhofplatz 36
CasaMia
400 ft
Bahnhofplatz 36
Othmars hutte
500 ft
Riedweg
Sonne
500 ft
Metzggasse 35
Viktoria
700 ft
Bahnhofplatz 2 vis a vis Gornergratbahn
Golden India
600 ft
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
700 ft
Bahnhofstrasse
Schweizerhof Kitchen
900 ft
Bahnhofstrasse 5
Getting around
  • City Centre
    Zermatt 6 min  ·  1700 ft
  • Airports
    Sion (SIR) 125 min  ·  51.4 mi
    Agno (LUG) 301 min  ·  124.7 mi
  • Train
    Zermatt railway station 3 min  ·  700 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 18 min  ·  7.1 mi
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates
Property information and rules
Check-in
from 15:00-22:00
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Ambassador Zermatt serves a full breakfast for free.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Catalan, Portuguese, Greek, Russian
Number of floors:
5
Number of rooms:
66

Reviews and Ratings

Feedback about Hotel Ambassador Zermatt from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Hotel Ambassador Zermatt is highly praised for its location near the train station and Gornergrat stations, making it easy to explore. Many guests enjoyed rooms with balconies offering breathtaking views of the Matterhorn and surrounding mountains. The hotel also features a pool and jacuzzi for relaxation; while some found the breakfast variety satisfactory, others felt it could be improved considering the hotel's 4-star rating. the hotel restaurant is frequently mentioned for its delicious meals.
Show moreShow less
Review score
Based on 465 verified reviews
8.4 /10
Great
87 %
Recommend
Location
9.2/10
Comfort
9.0/10
Breakfast
7.0/10
Paid Wi-Fi
7.5/10
Pros
Friendly staff
Central location
Spacious room
Cons
Thin walls
Guest reviews
based on 465 reviews
8.4/10
based on 438 reviews
4/5
based on 1321 reviews
8.4/10
David from United States
Family with children
Twin Room Matterhorn View
4 nights in November 2025
|
Reviewed: February 15, 2026
9/10

true

mountain view helpful staff
My room had a great view of the mountains. I was able to see them clearly from my window. the staff was very helpful, they assisted me with directions to local attractions and provided useful information about nearby restaurants.
the gym was a little small. it only had a limited selection of equipment.
0 Helpful
FAQs
About Hotel Ambassador Zermatt
What is the distance from Hotel Ambassador Zermatt to the Zermatt train station?
Hotel Ambassador Zermatt is located just 100 meters from the Zermatt train station.
What are the main facilities available at Hotel Ambassador Zermatt?
The hotel features a heated indoor pool, whirlpool, sauna, restaurant, bar, and ski rental shop on-site.
What room amenities can guests expect at Hotel Ambassador Zermatt?
Rooms include free Wi-Fi, flat-screen TVs, minibars, and balconies with panoramic views of the Matterhorn.
What dining options are available at Hotel Ambassador Zermatt?
Guests can enjoy Swiss and Spanish cuisine at the Tapas & Wine restaurant, as well as snacks at the bar/lounge.
Is breakfast available at Hotel Ambassador Zermatt?
Breakfast is available for an additional charge of 20 CHF.
Which activities can guests participate in while staying at Hotel Ambassador Zermatt?
Guests can enjoy skiing, hiking, and use the bicycle rental service offered at the hotel.
What are the check-in and check-out times at Hotel Ambassador Zermatt?
Check-in is available from 00:00 and check-out is required by 11:00.
What is the closest airport to Hotel Ambassador Zermatt?
The hotel is approximately 85 km from Sion Airport.
Are there any nearby restaurants to Hotel Ambassador Zermatt?
Nearby restaurants include Gusto Matto, Excelsior, Darioli, and Restaurant Casa Rustica, all within 0.5 km.
Does Hotel Ambassador Zermatt offer any wellness services?
The hotel features a spa area with a sauna, hot tub, and wellness treatments.
Is there a ski facility at Hotel Ambassador Zermatt?
Ski facilities include ski equipment hire, ski school arrangements, and ski storage.

Next best alternative

Consider them for your next trip.